Terms & conditions

This is a starting template. Please have it reviewed so it reflects Sandy Arthur Coach Hire Ltd.'s actual booking terms.

1. Quotes and bookings

Quotes are based on the information you provide and are valid for the period stated. A booking is confirmed once we have accepted it in writing and any deposit has been paid.

2. Prices and payment

Prices include the vehicle, driver and fuel unless stated otherwise. Tolls, parking, ferry fares and driver accommodation may be charged separately where applicable.

3. Changes and cancellations

Please tell us about any changes as soon as possible. Cancellation charges may apply depending on how much notice is given.

4. Passenger conduct

Passengers must wear seat belts where fitted and follow the driver's reasonable instructions. Smoking and vaping are not allowed on our vehicles. The hirer is responsible for any damage or excessive cleaning caused by their group.

5. Luggage

Luggage is carried at the owner's risk. Please let us know in advance about large or unusual items.

6. Delays

We will always do our best to keep to the agreed timings, but we cannot be responsible for delays caused by traffic, weather or other circumstances beyond our control.

7. Contact

If you have any questions about these terms, please contact us.